Privacy Notice


At Orthotics Online we know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensitively.

The information we obtain from our customers helps us to continually improve your shopping experience at Orthotics Online. We use the information to handle orders, deliver products and services, communicate with you about orders, products and services and promotional offers, update our records and generally maintain your accounts with us, display content such as customer reviews and testimonials and recommend products and services that might be of interest to you. We also use this information to prevent or detect fraud or abuses of our website and enable third parties to conduct technical and other functions on our behalf. We do not collect any credit or debit card account information as all online payments are handles by Barclays Bank.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input.

We maintain physical, electronic and procedural safeguards in connection with the collection, storeage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

If you would like any further information on our privacy policies please email us at or call us on 020 7486 4664 / 2646.